Refund policy

We pride ourselves on producing high-quality products in small batches, each carefully hand-packaged to ensure excellence. If you're not completely happy with your purchase from our store, you can return or exchange it within 30 days of purchase.

To be eligible, products must be new or gently used, and we ask that you keep the original packaging for safe return shipping. Please note that we cannot refund the original shipping costs, and a $5 restocking fee will be deducted from your store credit.

To initiate a return or exchange, please contact our team at info@cylnglobal.com with your order number and reason for the return or exchange.

Regrettably, we are unable to accept international returns at this time.