Privacy Policy

WELCOME TO CYLN GLOBAL PRIVACY POLICY

At CYLN GLOBAL (PVT) LTD, we are committed to protecting the privacy and  security of your personal information. This Privacy Policy outlines how we collect, use,  and safeguard the personal information of our online buyers. By using our website  and services, you consent to the practices described in this policy. 

Information We Collect: 

This privacy policy aims to give you information on how CYLN GLOBAL collects and  processes your personal data through your use of this website, including any data  you may provide through this website when you make a purchase on our website, we  may collect certain personal information from you, including but not limited to: 

  • Name 
  • Email address 
  • Shipping address 
  • Billing address 
  • Payment information (such as credit card details) 

Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a productor service you have with us but we will notify you if this is the case at the time.

How We Use Your Personal Information: 

We will only use your personal data when the law allows us to. Most commonly, we  will use your personal data in the following circumstances: 

• To process and fulfill your orders 

  • To communicate with you about your orders 
  • To provide customer support 
  • To improve our products and services 
  • To comply with legal obligations

Information Security: 

We take the security of your personal information seriously and employ industry standard security measures to protect it from unauthorized access, disclosure,  alteration, or destruction. 

How long will you use my personal data for?  

We store your personal data only as long as required for the intended purpose. If data is  processed for multiple purposes, it will be deleted, or only stored in a form that cannot  be directly traced back to you, as soon as no longer needed for the final specified purpose. 

Disclosure of Information: 

We do not sell, trade, or otherwise transfer your personal information to third parties  without your explicit consent, except as described in this policy or as required by law. 

Third-Party Services: 

We may use third-party service providers to assist us in operating our website,  conducting our business, or servicing you. These third parties may have access to  your personal information only to perform these tasks on our behalf and are obligated  not to disclose or use it for any other purpose. 

Tracking User Behavior 

CYLN GLOBAL may keep track of the websites and pages our users visit within CYLN  GLOBAL, in order to determine what CYLN GLOBAL services are the most popular.  This data is used to deliver customized content and advertising within CYLN GLOBAL to customers whose behavior indicates that they are interested in a particular subject  area.

Automatically Collected Information 

Information about your computer hardware and software may be automatically  collected by CYLN GLOBAL. This information can include: your IP address, browser  type, domain names, access times and referring website addresses. This information  is used for the operation of the service, to maintain quality of the service, and to  provide general statistics regarding use of the CYLN GLOBAL website. 

Use of Cookies 

The CYLN GLOBAL website may use "cookies" to help you personalize your online  experience. A cookie is a text file that is placed on your hard disk by a web page  server. Cookies cannot be used to run programs or deliver viruses to your computer.  Cookies are uniquely assigned to you, and can only be read by a web server in the  domain that issued the cookie to you. 

One of the primary purposes of cookies is to provide a convenience feature to save  you time. The purpose of a cookie is to tell the Web server that you have returned to  a specific page. For example, if you personalize CYLN GLOBAL pages, or register with  CYLN GLOBAL site or services, a cookie helps CYLN GLOBAL to recall your specific  information on subsequent visits. This simplifies the process of recording your  personal information, such as billing addresses, shipping addresses, and so on. When  you return to the same CYLN GLOBAL website, the information you previously  provided can be retrieved, so you can easily use the CYLN GLOBAL features that you  customized. 

You have the ability to accept or decline cookies. Most Web browsers automatically  accept cookies, but you can usually modify your browser setting to decline cookies if  you prefer. If you choose to decline cookies, you may not be able to fully experience  the interactive features of the CYLN GLOBAL services or websites you visit.

Links 

This website contains links to other sites. Please be aware that we are not responsible  for the content or privacy practices of such other sites. We encourage our users to  be aware when they leave our site and to read the privacy statements of any other  site that collects personally identifiable information. 

Children and Minors 

This site is not intended for children under 13. We do not knowingly collect, use or  disclose personally identifiable information from anyone under 13 years of age. If we  determine upon collection that a user is under this age, We will not use or maintain  his/her personal information. If we become aware that we have unknowingly  collected personally identifiable information from a child under the age of 13, we will  make reasonable efforts to delete such information from our records. 

E-mail Communications 

From time to time, CYLN GLOBAL may contact you via email for the purpose of  providing announcements, promotional offers, alerts, confirmations, surveys, and/or  other general communication. In order to improve our Services, we may receive a  notification when you open an email from CYLN GLOBAL or click on a link therein. 

If you would like to stop receiving marketing or promotional communications via  email from CYLN GLOBAL, you may opt out of such communications by clicking on  the unsubscribe link. 

Your Consent: 

By using our website and providing us with your personal information, you consent  to the collection, use, and disclosure of that information in accordance with this  Privacy Policy.

Changes to This Policy: 

Please note, we may change information on this site and/or this privacy policy and  cookies notice, at any time without prior notice to you, and any changes will be  effective immediately upon the posting of the revised privacy policy and cookie notice  on the sites. We will use your personal information in a manner consistent with the  privacy policy and cookie notice in effect at the time you submitted the information,  unless you consent to the new or revised policy. We encourage you to periodically  review this page for the latest information on our privacy practices. 

We reserve the right to modify this Privacy Policy at any time. Any changes will be  effective immediately upon posting on our website. Your continued use of our website  after any such changes constitutes your acceptance of the updated policy. 

Contact Us: 

If you have any questions or concerns about this Privacy Policy or our data practices,  please contact us at, CYLN GLOBAL (PVT) LTD No 16/2, Elliot Place, Borella, Colombo  08, Sri Lanka. 

Email Address: info@cylnglobal.com

Telephone Number: +9477-013-2956

Effective as of May 16, 2024 

Thank you for trusting CYLN GLOBAL (PVT) LTD with your personal information. We  appreciate the opportunity to serve you and are committed to protecting your  privacy.